Duties, Taxes & Customs Charges Policy

Duties, Taxes & Customs Charges Policy

At NAVAH Beauty, we ship worldwide and aim to make your shopping experience as seamless as possible. Please read the following carefully regarding international orders:

Duties & Taxes

Orders shipped outside of the European Union (EU) may be subject to import duties, customs fees, and local taxes imposed by the destination country. These charges are determined by local customs authorities and are not included in the product price or shipping cost. 

Customer Responsibility

NAVAH Beauty is not responsible for any duties, taxes, or customs fees incurred. Payment of these charges is the sole responsibility of the customer. We recommend contacting your local customs office for more information before placing an order.

Unpaid Duties Parcels Returned to Us: 

If duties or taxes are refused or unpaid, and the parcel is returned to us by customs:

  • A refund will be issued for the product only
  • Original shipping fees will not be refunded
  • Any additional return or customs charges incurred will be deducted where applicable