Refund policy

Due to the nature of human hair products, all sales are final and non-refundable.

For hygiene and safety reasons, returns or exchanges are only accepted in the rare event of a defective or incorrect product. The item must be unused, unaltered, and in its original condition. Lace cannot be cut, and bundles cannot be installed, brushed out, dyed, or manipulated in any way.

If you believe you have received a defective or incorrect item, you must email us within 48 hours of receiving your order to request return approval.